Allotment Match
Privacy
Last updated:
Your information, explained clearly.
This notice explains how we use information when you join the Allotment Match interest register, send an enquiry or visit this website.
Who is responsible?
ALH Agriculture Ltd (company registration number SC737053) operates Allotment Match and is the controller of the personal information collected through our forms. Andrew Hamilton is your contact for privacy questions and requests. Email hello@allotmentmatch.co.uk or use our contact form.
What we collect
- Interest registrations: your name, email address and preferred town or postcode area.
- Enquiries: your name, email address and the message you choose to send.
- Submission records: the submission date and time, a reference number, the form type and the version of the privacy notice. For registrations, this also records the consent wording you agreed to.
You provide these details directly. A town or postcode area is enough; you do not need to give your full home address. Please only include information needed for your enquiry.
Providing information is voluntary. We need the required fields to record your interest or respond to your message. You can browse without joining the register. We do not collect payments through this website.
Why we use it
- Your consent: to maintain your interest registration, understand demand in your preferred area and email you about relevant future allotment opportunities.
- Our legitimate interests: to answer enquiries you send us and protect the forms from spam and misuse. These interests are providing a useful enquiry service and keeping the website reliable.
- Legal obligations: to handle data protection requests and meet applicable legal requirements.
Sending a contact message does not add you to the interest register or subscribe you to opportunity emails. We do not use your details for unrelated marketing or make decisions with legal or similarly significant effects about you solely by automated means.
Who can access your details?
Form submissions are stored in the website’s hosted database and are not displayed publicly. Access is limited to authorised people managing Allotment Match and service providers involved in operating the website.
The website is hosted through OpenAI’s Sites service, using Cloudflare infrastructure for delivery and database storage. These providers process information to deliver and protect the service. They may also process technical information such as IP addresses, browser information, request times and security logs.
If we reply to you or send an opportunity update by email, the email services involved also process the address and message. We do not sell your personal information or give your contact details to landowners or other organisations for their own marketing. Information may be disclosed where required by law.
We use Resend to deliver notifications of new registrations and enquiries to our business inbox. These emails contain your name, email address, preferred area for registrations or message for enquiries, and the submission time and reference. Resend and our business email provider process these details to deliver and store the notification so we can manage your registration or respond.
Where information is processed
Our hosting providers operate internationally. Information may be processed outside the UK, including in the United States; this service does not offer UK-only storage.
The providers describe their international transfer arrangements and safeguards in the OpenAI privacy policy and Cloudflare privacy policy. These include adequacy arrangements and contractual safeguards where applicable. You can ask us for more information about the arrangements relevant to your data, including how to obtain a copy of the safeguards.
Resend processes and stores notification data in the United States. Its Data Processing Addendum incorporates Standard Contractual Clauses and the UK Addendum for international transfers. You can read or obtain a copy of those safeguards through that link, or contact us for help.
How long we keep information
We keep your registration while you want to remain on the register and it is still needed to explore or communicate relevant opportunities in your chosen area. We remove or anonymise it when you withdraw your interest or it is no longer needed for that purpose.
We keep enquiry records for as long as needed to answer the enquiry and complete any related follow-up. Where a complaint, legal requirement or dispute requires a record to be retained, we keep only what is necessary for that purpose.
Resend’s standard Free, Pro and Scale plans retain email content and delivery logs for 30 days, with backups persisting for seven days. Copies in our business inbox follow the registration and enquiry retention criteria above. See Resend’s retention information for details.
Withdraw your interest or change your details
You can withdraw consent at any time, without charge, by emailing hello@allotmentmatch.co.uk or using our contact form. Give the email address used to register and say “remove my registration”. You can also reply to an opportunity email to ask us to stop. Withdrawing consent does not affect the lawfulness of earlier use of your information.
Use the same form to correct your details, request a copy, ask for deletion or restriction, or request a portable copy of information processed by consent where that right applies. We may need to verify your identity before releasing or changing a record. We normally respond to rights requests within one month; if a permitted extension is needed, we will explain why.
Your right to object
You can object to our use of your information where we rely on legitimate interests. You can always ask us to stop direct marketing. Please use the contact form; you do not need to join the register or agree to marketing to make a request.
Questions or complaints
Please contact Andrew with a privacy concern. We will acknowledge a data protection complaint within 30 days, investigate it, keep you informed and respond without unnecessary delay. You also have the right to complain to the UK Information Commissioner’s Office (ICO) through ico.org.uk/make-a-complaint.
Cookies and changes to this notice
Read our cookie information for details about browser storage and hosting. We will update the date above when this notice changes and bring material changes to your attention as appropriate. If a new use needs your consent, we will ask first.